Terms, Conditions, Privacy


The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Copyright

All content appearing on this Web site is the property of:

SCADAmetrics eStore
1133 POND RD
WILDWOOD, MO 63038
USA

Copyright © 2006-2024 SCADAmetrics eStore. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2006-2024 SCADAmetrics eStore. All rights reserved.

ALL SALES ARE FINAL

All sales are final. Once a purchase has been executed, the purchased equipment is not returnable nor refundable. Before purchase, please ensure that due diligence is performed regarding study of the engineering specifications and user manuals of the SCADAmetrics equipment, in order to determine suitability for the planned application.

If SCADAmetrics opts to waive this non-refundable/non-returnable policy, then customer agrees that a re-stocking fee may still be applied.

The following PDF document defines SCADAmetrics’ Terms of Sale. Please review this document carefully before making a purchase:

SCADAMETRICS’ TERMS OF SALE – CLICK HERE

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by SCADAmetrics eStore. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of SCADAmetrics eStore or any third party, except as expressly granted herein.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. SCADAmetrics eStore and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if SCADAmetrics eStore believes that customer conduct violates applicable law or is harmful to the interests of SCADAmetrics eStore and its subsidiaries.

Privacy Policy

SCADAmetrics eStore use of personal information that you may submit to SCADAmetrics eStore through this Web site is governed by the SCADAmetrics eStore Privacy Policy.

Shipping & Delivery

SCADAmetrics eStore ships merchandise to locations within the United States and select international destinations. Standard shipping terms are generally “pre-pay & add”. However, if buyer wishes for SCADAmetrics eStore to ship collect on buyer’s freight account, then all risk of loss during transit falls to the buyer after merchandise has left the SCADAmetrics premises.

Sales Tax

SCADAmetrics eStore charges sales tax for merchandise ordered on this Web site based on the state sales tax rate for Wildwood, Missouri. SCADAmetrics only has nexus in the state of Missouri. Therefore, sales tax is not collected for orders that are shipped to any other state, except Missouri. For Missouri-destined shipments, sales tax is not charged if the buyer provides a current sales tax exemption certificate in advance of the purchase.

Refunds

If SCADAmetrics has agreed to refund a purchase, and you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us.

Return Shipping

To return your product, you should ship your product to the physical address advised by our customer service department.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on your location, the time it may take for your exchanged product to reach you may vary.

We don’t guarantee that we will receive your returned item. You may consider using a trackable shipping service or purchasing shipping insurance.